• Click the + next to your trigger to add an Action.
• Search for Jetapi.

You will see two apps:

1. Jetapi Telegram
2. Jetapi WhatsApp

Choose the one you want to use first (you can add both in the same workflow)

Pick one of the available events:

• Send Telegram Personal Text Message by Phone Number
• Send Telegram Personal Text Message by Username
• Send Telegram Personal or Group Text Message by Telegram ID

• Click Connect
• Visit jetapi.io
• Sing up or Sign in.
• Well done! You got 10 days free trial!

Wait for the QR to appear and scan it with WhatsApp or WhatsApp Business.

If necessary, authorize the Telegram Personal and/or Telegram Bot in the Telegram menu.
Go to Settings > API/Access and copy the Bearer Token (click on it to copy to clipboard)

Enter your Connection name and paste the Bearer Token from your Jetapi.io account.
Email field is optional, used only for identification.

By Phone Number:

• Phone* — E.164 format (e.g., +17540000000)
• Text* — message body

By Username:

• Username* — without @ (e.g., myclient)
• Text Message* — message body

By Telegram ID (personal/group):

• Telegram User ID or Group ID* — e.g., 123456789 or -456789012
• Text Message* — message body

Click Save & Send Test Request and confirm success.
(Optional) Toggle Simple Response ON for a compact result, OFF to see full payloads.

Select Send WhatsApp Text Message.

Click Connect → paste the Bearer Token → Save.
If you have already connected Jetapi before, simply choose Select Existing Connection instead of creating a new one.

• Phone* — E.164 format (e.g., +14155550123)
• Text* — message body

Click Save & Send Test Request and confirm success.
(Optional) Use Simple Response for cleaner outputs.

Now your workflow is ready — the trigger runs, and Jetapi delivers messages via Telegram and WhatsApp automatically.
You can combine Jetapi with any other apps in Pabbly to:

• Send instant notifications to clients or team members
• Automate reminders, confirmations, or alerts
• Create multi-step workflows with CRMs, forms, or Google Sheets

💡 With Jetapi inside Pabbly Connect, you can build powerful communication flows without writing a single line of code.

You can create a new workflow or use an existing one.
Open your workflow in Pabbly and proceed to add a trigger.

Click Add Trigger and select Webhook by Pabbly.

In “App Event”, choose Catch Webhook (Preferred).


Then click Connect to activate the webhook setup.


Pabbly will generate a unique webhook URL.
Copy this URL - you will add it to Jetapi.

Open your Jetapi dashboard → Settings → Webhooks → Add.
Paste the webhook URL from Pabbly.
Choose the types of messages you want to receive, for example:
•   Whatsapp incoming message
•   Tdlib incoming message (Telegram)


Click Create.

Now send a message to your connected WhatsApp number or Telegram account.
Jetapi will immediately forward the message to your Pabbly Webhook.
You will now see the full payload with all message details.
Example (WhatsApp):

Example (Telegram):

Jetapi sends both incoming and outgoing messages to your webhook.
You can identify the direction using the field:
payload new_message direction
•   incoming - a message sent by the user
•   outgoing - a message sent by your workflow, API request, or from your connected device

You can use this field to build smart logic:
reply only to incoming messages, ignore outgoing ones, or route each type differently.

Once the webhook response is captured, all fields become available for mapping in the next steps of your workflow.
You can now:
•   Send auto-replies via Jetapi Telegram or Jetapi WhatsApp
•   Forward messages to CRM, Google Sheets, Slack, or email
•   Build chatbots and automated support flows
•   Trigger conditional logic based on message type, text, or sender

Your incoming messages from Telegram or/and WhatsApp will now arrive in Pabbly in real time.
Use this data in any automation you build - replies, notifications, CRM entries, lead routing, or complete chat flows.
Combine incoming messages with Jetapi sending actions to create full two-way communication inside Pabbly Connect.